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Linked Node
Reasons and actions when Ni-kshay has not generated benefits
Learning ObjectivesDiscuss the issues, examples, how to solve it
H5Content
Content
Here are the reasons why Ni-kshay does not generate benefits and the actions required to fix these issues.
| Scheme Name | Reasons | Action required | Actions to be taken by |
| Nutritional Support Scheme,Tribal Support Scheme,Treatment Supporter and Incentive for Notification and Outcome | If the patient's current hierarchy TU's PFMS agency code is Null. | STS will raise a ticket in Ni-kshay Helpdesk. | The Ni-kshay patient support team will update PFMS agency code and will be mapped with the TU. |
| If validated patients are rejected after sent them from the NIKSHAY Checker level to PFMS for DBT payment. | Have to revalidate them. | DBT Maker/Checker/User. | |
| Nutritional Support Scheme | If the patient's duplication status is "System Identified Duplicates". | Please resolve the duplicate status via Deduplication Module. | From DTO login |
| Tribal Support Scheme | If the patient's benefits are not generated, then we have to check the TU, whether the TU is mapped as a tribal district or not. | If not, then raise a ticket in Nikshay to update the TU as tribal. | DBT Maker/User |
| Treatment Supporter | If linked Treatment Supporter bank details have not yet been validated by the PFMS. | Enter the bank details of the Treatment Supporter(TS) if the honorarium TS status is showing empty. | DBT Maker/User |
| If linked Treatment Supporter is not eligible for an honorarium. | Enable eligibility for honorarium from the Staff Management module. | DBT Checker/User | |
| If the patient has not successfully completed treatment. | Check if the patient's treatment outcome has been declared either cured or treatment complete. Otherwise, Treatment Supporter benefits will not generate. | DBT Maker/User | |
| Benefits of the Treatment Supporter are not system generated. | Have to generate manually | DBT Checker/User | |
| Incentive for Notification and Outcome | If a private sector patient's duplication status is "System Identified Duplicates". | Please resolve the duplicate status via Deduplication Module. | From DTO login |
| If the benefit is foregone for a private health facility. | Disable the Forego Benefits option from the User Management module. | DBT Maker/User | |
| If the private patient is enrolled using logins of a private health facility and diagnosed in a Government or a private lab of a different district. | For this. Ni-kshay will not generate benefits. These payments are done through PFMS directly. | NA |
Resource
Direct Benefit Transfer Manual for National Tuberculosis Elimination Programme, MoHFW, India
Assessment
| Question | Answer1 | Answer2 | Answer3 | Answer4 | Correct Answer | Correct explanation | Page id | Part of Pre-test | Part of Post-test |
| What will happen if a private patient is enrolled using logins of a private health facility and diagnosed in a Government or a private lab of a different district? | Ni-kshay will not generate benefits. | Ni-kshay will generate benefits. | 1 | For this. Ni-kshay will not generate benefits. These payments are done through PFMS directly. | |||||
| If a patient is not declared cured, then Treatment Supporter will not get their benefits. | True | False | 1 | If a patient is not declared as cured in the Ni-kshay then the benefits of the Treatment Supporter will not get generated in the Ni-kshay. |
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